Standard Reservation Terms and Conditions
Should you wish to cancel your reservation you must contact the hotel no later than 24 hours prior to your arrival date. After this time a minimum charge of the first night’s accommodation will occur.
Special Offer and Reduced Rate Terms and Conditions
Special offers or reduced rate reservations will be fully pre-paid in advance at the point of reservation and are non-refundable and non-transferable in case of cancellation.
Your room will be ready from 2pm on the day of arrival and checkout is at 11am on the day of departure.
Please be aware, all of our bedrooms are non-smoking.
‘Win an overnight stay for 2 people in one of our 4 poster bedrooms’ competition terms
1. The prize will consist of a voucher for a one night hotel break for 2 people in one of our 4 poster bedrooms on a room-only basis.
2. Voucher valid until 30th June 2024.
3. All entries with a valid email address received by 31st December 2023 will be entered into a prize draw. Winner will be selected at random by 12th January 2024.
4. Voucher can be used Sunday to Friday but cannot be used on the following dates:
• 28th March – 14th April 2024
• 2nd – 6th May 2024
• 23rd – 27th May 2024
5. Employees/contractors/families of the Promoter and any companies associated to the Promoter are not eligible to enter this promotion. The Promoter reserves the right to verify the eligibility of all entrants.
6. The winner will be notified by email within two working days of the draw. The winner will be required to respond within 7 days of notification confirming their acceptance of the prize. In the event that a winner does not respond within 7 days, the Promoter reserves the right to disqualify that winner and award select an alternative winner.
7. Any incorrect information provided will render the entry void.
Promoter: Best Western The Rose and Crown Hotel, East Street, Colchester, Essex, CO1 2TZ